Q: How long does it take to make a custom suit?

- A: A custom suit typically takes about 4-6 weeks from the initial consultation to final delivery. Rush orders are available at an additional cost.

Q: What is the process for making a custom suit?

- A: The custom suit process includes: 1) Initial consultation and measurements, 2) Fabric and design selection, 3) Final fitting and delivery.

3Q: How much does a custom garment cost?

- A: The cost of custom garments varies depending on the fabric and design, starting from $2,300 for basic suits up to $20,000 for the highest quality options.

Q: How do I choose the fabric?

- A: Customers can choose from a variety of high-quality fabrics from renowned brands like Scabal and Zegna. Fabric samples are available for viewing at our showroom.

Q: Can the size of the custom garment be adjusted?

- A: Yes, we offer free size adjustments for all custom garments. Please request adjustments within 30 days of receiving the product.

Q: What are the payment methods?

- A: Custom garments require 100% payment at the time of order. We accept various payment methods including credit cards, PayPal, Venmo, Zelle, and bank transfers (No Personal Checks).

Q: Can I visit without an appointment?

- A: Our custom services are by appointment only. Please schedule your visit through our online booking system for convenience.

Q: Can I order online?

- A: While our custom services are primarily conducted offline, we do offer remote consultations and measurements for online orders. Please contact our customer service team for more details.

Q: What if I need alterations after fitting?

- A: If alterations are needed after the fitting, we provide free adjustments at our showroom. We ensure the final product fits perfectly.

Q: Do you make custom wedding dresses?

- A: Yes, we design custom wedding dresses tailored to the client's style and requirements, using the finest materials.

Q: How should I care for my custom garment?

- A: We recommend dry cleaning for custom garments. Store them in breathable garment bags, away from direct sunlight and moisture.

Q: How long does a consultation take?

- A: The initial consultation takes about 1-2 hours, including measurements, fabric selection, and design consultation.

Q: What is your refund policy for custom garments?

- A: Custom garments are made to order and non-refundable. However, we offer free repairs for any defects.

Q: Do you offer international shipping?

- A: Yes, we ship worldwide. Shipping costs and delivery times vary by country.

Q: Can I request additional options or details?

- A: Yes, we offer various customization options such as embroidery, buttons, and pocket designs to meet your preferences.

Q: Can I purchase the outfits worn by celebrities?

- A: Yes, you can order designs identical to those worn by celebrities from our website or showroom. These are made to order.

Q: Do you make other custom garments besides suits?

- A: Yes, we also make custom shirts, coats, tuxedos, and dresses.

Q: Where can I find customer feedback?

- A: You can find customer reviews and photos in the 'Customer Stories' section on our website.

Q: Can I cancel or reschedule my appointment?

- A: Yes, appointments can be canceled or rescheduled up to 24 hours in advance through our online booking system or customer service team.

Q: What technology is used in making custom garments?

- A: We combine traditional handcrafting techniques with advanced laser cutting technology for precise and detailed custom garments.

Q: What are the characteristics and care instructions for specific fabrics?

- A: Fabrics from Scabal and Zegna are known for their luxurious texture and durability. Dry cleaning is recommended, and they should be stored in well-ventilated areas.

Q: Can you tell me more about the various custom garment options?

- A: We create a variety of custom garments including suits, shirts, coats, tuxedos, and dresses, each designed to meet your specific needs and style.

Q: Where can I find information on specific events or promotions?

- A: Information on current events and promotions can be found in the 'Special Promotions' section of our website.